Terms & Conditions

Welcome to LUX Behavioral & Wellness Center. By accessing our website, programs, or services, you agree to abide by these Terms & Conditions. Please read them carefully to understand your rights and responsibilities.

Services Overview

At LUX Behavioral & Wellness Center, we provide comprehensive mental health services, counseling, life coaching, and wellness programs designed to support individuals, children, adolescents, and families in Massachusetts. Our services aim to promote personal growth, emotional well–being, and behavioral health.

Acceptance of Terms

By using our website or engaging in our services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use immediately.

User Responsibilities

• Users must be 18 years or older to access our services independently or have parental/guardian consent for minors.

• You agree to provide accurate and complete information when scheduling or participating in our services.

• You must not misuse our website, engage in fraudulent activity, or violate any applicable laws while using our services.

Privacy Policy

Your privacy and confidentiality are important to us. Please review our Privacy Policy to learn how we collect, store, and protect your personal information when using our services, including telehealth and in-person therapy.

Payment and Refund Policy

• All services are self-paid unless otherwise noted in specific service agreements.

• Payment is required prior to scheduling sessions.

• Payments are generally non-refundable, except where specifically stated in your service agreement.

Limitation of Liability

LUX Behavioral & Wellness Center and its clinicians are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.

Termination of Services

We reserve the right to refuse or terminate services to anyone who violates these Terms & Conditions or engages in behavior that is harmful, abusive, or disruptive to staff, other clients, or the community.

Modifications to Terms

We may update these Terms & Conditions at any time. Your continued use of our website or services after any changes indicates acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of Massachusetts. Any disputes arising from the use of our services will be resolved in accordance with state regulations.

Contact Us

If you have questions regarding these Terms & Conditions, please contact us at:

Email: [email protected]
Phone: 978-483-7515